Question 1

Who is this application designed for?

Accepted Answer

The application is a graphics-based information management system to be used in the groundwater industry.
 
waterwellonline.com is designed for water well drillers, whereby the driller can access information about his "customer wells".
 
The driller will be able to perform / estimate the actions to be taken on a well as quickly and accurately as possible.

Question 2

Basic Structure

Accepted Answer

This application is structured in the form of numbered "Service Orders", which are associated with a "Water Well".  At the same time, each “Water Well” is within one of the "Branches", and each “Branch” is within a "Customer".

https://static.wixstatic.com/media/cf49ca_538300436bb24f70a90d48af2ecc5ebf~mv2.png

Therefore, a "Customer" can have multiple "Branches", within a "Branch" there may be multiple "Water Wells", and to each of these "Water Wells" multiple "Service Orders" can be made.
https://static.wixstatic.com/media/cf49ca_8cad6e134db341c789bcc9ac5cd82286~mv2.png

For more information visit our help section (https://www.waterwellonline.com/help)
or see our video on YouTube
Understanding the Basic Structure of Water Well Online (https://www.youtube.com/watch?v=dLkc-JlQ44Q)

Question 3

How to change your plan?

Accepted Answer

You can change your plan at any time by following these steps:
1. Sign in to your Water Well Online account.(https://www.waterwellonline.com/account/my-account)
2. Select My Subscription.(https://www.waterwellonline.com/account/my-subscriptions) 
3. Click the button Change your subscription.
4. Choose the desired plan. 
5. Confirm by checking out.

Changing to a higher-priced plan takes effect immediately so you can enjoy all of the added features. Since Water Well Online is a prepaid service, your billing date will change based on the remaining balance of your last payment.

Changing to a lower-priced plan takes effect on your next billing date. You can continue to use the features of the higher-priced plan until your next billing date.

You can cancel your subscription plan at any time.

https://www.waterwellonline.com/plans-pricing

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