1) OUR COMMITMENT TO PRIVACY

The companies indicated in clause 12, their affiliated, subsidiary, or parent companies (hereinafter "WWO"), respect the privacy of every person who visits the website specified in clause 12 (hereinafter, the "Website").

This Privacy Policy outlines the information that WWO may collect and the use it may make of that information. It also explains the security measures taken to protect your information, your ability to access your information, and whom you may contact at WWO to have your questions regarding this Privacy Policy answered.

 

2) COLLECTION AND USE OF YOUR INFORMATION

2.1) This Privacy Policy covers the collection and use of personal information on the Website.

 

2.2) WWO will not collect any information about you through the Website that can personally identify you, such as your name, address, phone number, or email address (hereinafter, "Personal Information"), unless you provide it voluntarily. If you do not want us to collect your Personal Information, please refrain from providing it. However, please note that if you do not provide us with your Personal Information, you may not be able to access the services and information available through the Website.

 

2.3) If you provide Personal Information to us, you are informed that this Personal Information will be subject to automated processing and incorporated into WWO's database.

 

2.4) At no time will WWO collect sensitive information about you.

 

3) PERSONAL INFORMATION

3.1) WWO collects Personal Information online when, among other cases:

 

3.1.1) You register to use any of the services available on the Website.

3.1.2) You use the Website.

3.1.3) You send us questions, inquiries, or comments or contact the Website.

3.1.4) You request information or materials.

3.1.5) You provide information to the Website in any form (chats, forums, uploads, etc.).

 

3.2) The type of information collected may include name, type and number of identification, phone number, email address, and/or any other information that allows for individualization. In all cases where you provide Personal Information, and in accordance with current legislation, you declare that the Personal Information provided is correct, true, and up-to-date.

 

3.3) In cases where you provide us with your Personal Information, you accept and give your free, express, and informed consent for such Personal Information to be used for the purposes mentioned above, and authorize it to be processed, stored, and collected in WWO's databases. In this regard, you authorize your Personal Information to be shared with WWO's clients. Likewise, you accept and give your free, express, and informed consent to the terms of this Privacy Policy.

 

4) EMAIL

4.1) WWO may send you emails related to the content of the Website, the services provided by WWO, or your account, and in response to your questions, requests, inquiries, or comments. WWO may also send you emails with information about products and services offered by WWO and/or third parties commercially associated with us that may be of interest to you unless you expressly indicate that you do not wish to receive such emails through the processes implemented by WWO for this purpose.

 

4.2) You may request at any time the removal or blocking of your name from the database referred to in this Privacy Policy by following the procedure indicated in this policy.

 

4.3) Every email you receive from WWO will inform you how to reject the sending of future promotional emails. You can also change your preferences for receiving promotional emails through the configuration of your account on the Website at any time.

 

5) OTHER INFORMATION - COOKIES

5.1) When you enter the Website, we may store some information on your computer in the form of a "Cookie" or similar file that may be useful to us in various ways. With most Internet browsers, you can delete Cookies from your computer's hard drive, block all Cookies, or receive an alert message before a Cookie is stored. Please consult your browser's instructions for more information on these functions.

 

5.2) We use cookies, pixels, web beacons, and similar tools to provide website functionality, remember your preferences, analyze traffic, and improve our websites. We also use them to personalize content, display targeted advertisements, and enable social media functionality.

 

To the extent that we collect personal data about you, the data controllers for WWO's websites for the mentioned purposes may use partners who act as our data processors. For certain statistics and marketing cookies, we act as joint data controllers along with our partners when collecting data about your usage of our sites.

 

You can always withdraw your consent or change your preferences by clicking "Select cookies."

 

5.2.1) ESSENTIALS (NECESSARY)

Cookies in this category are placed on the visitor's device to make the website function as intended, such as page navigation, and therefore cannot be deselected. Third parties cannot access these cookies.

 

5.2.2) MARKETING

Cookies in this category are used to track visitors across websites to serve personalized ads, meaning increasing the relevance of the ads you encounter. These cookies do not increase the number of ads you see. Third parties cannot access these cookies, except for Google, Facebook, Twitter, and LinkedIn cookies accessible to each specific partner, respectively. Regarding these cookies, we are joint data controllers with each partner for data collection and transmission to the partner. Additional partners may apply outside the EU/EEA.

 

5.2.3) FUNCTIONAL

Cookies in this category are used to help remember visitor preferences, such as language or location selection. Third parties cannot access these cookies.

 

5.2.4) ANALYTICS

Cookies in this category are used to analyze traffic on our websites and make improvements, such as optimizing the navigation route for the most visited pages by our visitors and personalizing the content of our websites based on their interests. Third parties cannot access these cookies, except for Google cookies accessible to Google. Regarding Google cookies, we are joint data controllers with Google for data collection and transmission to Google. Additional partners may apply outside the EU/EEA.
 

6) SHARING YOUR INFORMATION

6.1) The Personal Information you provide will be considered and treated as confidential. Notwithstanding the foregoing, WWO may fully or partially share the Personal Information provided by you, including behavior and activity records on the Website, contacts with third parties who advertise or offer products or services on the Website, search interest parameters, as well as search history and preferences, with companies within the WWO group and advertisers on the Website, in order to provide offers, ads, and information that best fit your expectations and preferences.

 

7) PROTECTING YOUR PERSONAL INFORMATION

7.1) To prevent unauthorized access, maintain data accuracy, and ensure the correct use of your Personal Information, WWO has implemented certain physical, electronic, administrative, and security procedures to safeguard and secure the Personal Information we collect online. We protect Personal Information in accordance with established security standards and procedures and continually assess new technology to protect this information. WWO guarantees that the internal processes of the databases comply with the legal obligations of security and confidentiality in privacy and personal data protection matters.

 

7.2) Despite the above, you acknowledge that existing technical means that provide security are not impregnable and that even if all reasonable security precautions are taken, it is possible to suffer manipulations, destruction, and/or loss of information. In these cases, WWO will proceed in accordance with the laws on privacy and data protection.

 

7.3) WWO employees are trained to understand and comply with these principles regarding personal data protection and information security. Furthermore, WWO employees assume strict confidentiality commitments regarding the Personal Information they process in the exercise of their duties.

 

7.4) You consent, acknowledge, and accept that your personal information be stored in the jurisdiction of WWO or that it may be transferred, stored, and processed outside your country of residence.

 

8) MINORS

8.1) WWO does not intend to collect Personal Information from minors. When appropriate, WWO will specifically instruct minors not to provide this Personal Information on our Website and/or will take reasonable steps to obtain the consent of parents, guardians, or legal representatives for the delivery of this Personal Information.

 

8.2) We inform you that, as a parent, legal guardian, or representative, you will be responsible for ensuring that your minor children or those under your guardianship access the Website, so we strongly recommend taking appropriate precautions while browsing the Website. To this end, we inform you that some browsers can be configured to prevent children from accessing certain pages.

 

9) EXTERNAL LINKS

The Website may contain links to and from other websites. WWO is not responsible for the privacy practices or the treatment of personal data on those sites.

 

10) USER RIGHTS

10.1) If you have provided Personal Information through the services available on the Website, you may access it, review, modify, delete, and update your Personal Information at any time.

 

10.2) If you wish to access your Personal Information or if such Personal Information is incorrect, outdated, and/or deleted, please send your request by email as detailed in clause 12 with the subject "Inform," "Rectify," "Delete," and/or "Update," and/or any other subject as appropriate, together with the purpose of your request. This request must contain at least the following information:

 

10.2.1) Name and address, in order to respond to your request within the deadlines established by the applicable law.

10.2.2) Copy of your identification document, passport, or any other document that proves your identity or the personality of your legal representative, and in case the request is made through the legal representative, accompany the document that proves their powers as a representative.

10.2.3) Clear and precise description of the personal data on which one of the aforementioned rights of access, rectification, opposition, cancellation, or revocation is sought, as well as the clear and precise description of your request.

10.2.4) Date and signature of the applicant; and

10.2.5) Any other element or document that facilitates the location of such personal data.

 

10.3) Likewise, if you subscribe to any of the services or communications offered by WWO, you may unsubscribe at any time by following the instructions included in each communication.

 

10.4) WWO will cooperate with the authorities of each country when they formally require any information related to our databases.

 

11) CHANGES TO THIS PRIVACY NOTICE

WWO reserves the right to modify this Privacy Policy periodically, in which case the updated policy will be published on this site, and it is the users' obligation to regularly review this section to learn about any changes that may have occurred. In any case, WWO will send a communication to your registered email account to inform you about the change in the Privacy Policy.

 

12) LOCATION

12.1) United States of America

 

12.2) WWO stands for: Water Well Online Inc., a limited liability company with business ID EIN 86-1955382, and having its registered office and principal place of business at 4166 Forest Dr, Weston FL 33332-2141, United States.

 

12.3) The Website is www.waterwellonline.com and www.waterwellonline.app

 

12.4) These General Conditions are governed by the laws of the United States of America. The User submits to the jurisdiction of the courts of the city of Miami, USA, expressly waiving any other jurisdiction and/or venue.

 

13) CONTACT

If you have questions about your privacy when using the Website, please contact us at the following email addresses: info@waterwellonline.com

 

This Privacy Policy was last updated on July 24, 2023.

​